Terms of Service

PREAMBLE

This digital storefront is owned and operated by Heftceramics. Throughout the site, the terms “we”, “us” and “our” refer to Heftceramics. By visiting our site and/or purchasing from our curated collections—including our Artisan Vases, Luxe Essentials, and Decor Accents—you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional policies referenced herein.

SECTION 1: ELIGIBILITY AND ACCOUNT SECURITY

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction. A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2: GENERAL CONDITIONS AND SERVICE INTEGRITY

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted to facilitate network requirements. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, or exploit any portion of the Service without express written permission from us.

SECTION 3: ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

While we strive for precision, Heftceramics is not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only. Any reliance on the material on this site is at your own risk. We reserve the right to modify the contents of this site at any time.

SECTION 4: MODIFICATIONS TO THE SERVICE AND PRICING

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of our ceramic or decor lines.

SECTION 5: ARTISAN PRODUCTS AND DISPLAY ACCURACY

Certain products, particularly those in our Artisan Vases and Decor Accents collections, may have limited quantities. We have made every effort to display as accurately as possible the colors and textures of our products. However, as monitor calibrations vary, we cannot guarantee that your screen's display of any color will be perfectly accurate. Given the artisan nature of our goods, slight variations in finish are to be expected and celebrated.

SECTION 6: BILLING AND ACCOUNT STEWARDSHIP

We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. You agree to provide current, complete, and accurate purchase and account information for all transactions.

SECTION 7: OPTIONAL AUXILIARY TOOLS

We may provide you with access to third-party tools (such as shipment trackers) over which we neither monitor nor have any control. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind.

SECTION 8: THIRD-PARTY ECOSYSTEMS AND EXTERNAL LINKS

Certain content, products, and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

SECTION 9: USER SUBMISSIONS AND PROPRIETARY FEEDBACK

If you send creative ideas, suggestions, or other materials (“comments”), you agree that we may, at any time, without restriction, edit, copy, publish, and distribute those comments. We are under no obligation to maintain any comments in confidence or to pay compensation for any comments.

SECTION 10: DATA GOVERNANCE AND PRIVACY

Your submission of personal information through the store is governed by our Privacy Policy. As an AppLovin partner, we uphold high standards regarding data transparency and user consent in accordance with global privacy regulations and platform-specific requirements.

SECTION 11: RECTIFICATION OF ERRORS AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information in the Service is inaccurate at any time without prior notice.

SECTION 12: PROHIBITED CONDUCT

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to upload or transmit viruses or any other type of malicious code.

SECTION 13: DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. In no case shall Heftceramics, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind arising from your use of any of the service or any products procured using the service.

SECTION 14: INDEMNIFICATION OBLIGATIONS

You agree to indemnify, defend, and hold harmless Heftceramics and our parent company, 208A LONGVIEW, LLC, and our partners, officers, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service.

SECTION 15: PROVISION SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms.

SECTION 16: TERMINATION OF CONTRACTUAL AGREEMENT

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us.

SECTION 17: ENTIRETY OF AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies posted by us on this site constitute the entire agreement and understanding between you and us.

SECTION 18: GOVERNING LAW AND JURISDICTION

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Florida, United States.

SECTION 19: PLATFORM HOSTING BY SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your use of the storefront is also subject to Shopify’s standard data processing protocols.

SECTION 20: LOGISTICAL RISK AND TITLE TRANSFERENCE

All items purchased from Heftceramics are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

SECTION 21: PROPRIETARY INTELLECTUAL PROPERTY

The graphics, logos, page headers, button icons, scripts, and service names included in or made available through the Service are trademarks or trade dress of Heftceramics. You may not use our intellectual property in connection with any product or service that is not ours without express consent.

SECTION 22: MANDATORY DISPUTE RESOLUTION

Any dispute arising from these Terms shall first be attempted to be resolved through informal negotiation via support@heftceramics.com for a period of at least 30 days before initiating any formal legal proceedings.

SECTION 23: UPDATES TO THE TERMS OF SERVICE

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

SECTION 24: CORPORATE CONTACT INFORMATION

Inquiries regarding these Terms of Service should be directed to:

  • Store Identity: Heftceramics
  • Corporate Entity: 208A LONGVIEW, LLC
  • Registered Address: 900 Drum Avenue, New Smyrna Beach, FL 32169, USA
  • Official Correspondence: support@heftceramics.com
  • Service Hotline: +1 (260) 508-5709