Privacy Policy

At Heftceramics, operated by 208A LONGVIEW, LLC, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines our rigorous practices regarding the collection, use, and disclosure of your personal information when you interact with our brand, browse our Artisan Vases, Luxe Essentials, or Decor Accents collections, or utilize our services through mobile advertising platforms like AppLovin.

1. INTRODUCTION AND SCOPE

This policy applies to all users globally. By accessing the Heftceramics storefront, you consent to the data practices described herein. We act as the "Data Controller" for the personal information processed via our Florida-based headquarters.

2. CATEGORIES OF INFORMATION WE COLLECT

We collect information that identifies, relates to, or could reasonably be linked to you ("Personal Information").

  • Direct Identifiers: Your legal name, shipping address (900 DRUM AVENUE, NEW SMYRNA BEACH, FL 32169), email address (support@heftceramics.com), and telephone number (+1 (260) 508-5709).

  • Commercial Transactional Data: Records of products purchased, such as our Nordic Minimalist Ceramic Vases, including specific variant choices like Paper White, Emerald Green, or Bright Black.

  • Technical Device Information: We automatically collect IP addresses, device IDs (IDFA/AAID), browser types, and operating system versions to ensure our mobile interface is optimized for your hardware.

  • Interaction Logs: We track how you interact with our collection pages, such as time spent viewing product specifications like the 23.5 CM height or 1000g weight parameters.

3. METHODS OF DATA COLLECTION

  • Direct Submission: Information provided during account creation, Luxe Essentials newsletter sign-ups, or checkout.
  • Automated Technologies: We use cookies, pixels, and "Event Streaming" to capture behavioral data in real-time as you navigate our Decor Accents.
  • Third-Party Partners: We receive data from advertising networks regarding your interests in home decor and "Light Luxury" aesthetics.

4. PURPOSE OF PROCESSING YOUR INFORMATION

  • Order Fulfillment: Processing payments and arranging logistics from our distribution center.
  • Customer Support: Addressing inquiries regarding product craftsmanship, such as our high-temperature glazing processes.
  • Personalized Marketing: Serving targeted advertisements for Artisan Vases that match your previous interest in "Modern Minimalist" styles.
  • Security & Fraud Prevention: Monitoring for suspicious transaction patterns to protect 208A LONGVIEW, LLC assets.

5. CONTROLLED THIRD-PARTY DISCLOSURES

Heftceramics does not engage in the sale or unauthorized trade of your Personal Identifiable Information (PII). Data is shared exclusively with vetted service providers essential for conducting our business and optimizing our digital operations.

Advertising & Analytical Partners: To deliver a personalized shopping experience and measure ad performance, we collaborate with third-party platforms that utilize tracking technologies. You may review their respective privacy practices via the links below:

6. COOKIES AND TRACKING TECHNOLOGIES

  • Essential Cookies: Required for the "Add to Cart" functionality.
  • Analytical Cookies: Help us understand the popularity of specific items, such as our 7CM mouth diameter vases.
  • Targeting Cookies: Used by our ad partners (AppLovin, Meta, Google) to build a profile of your interests.

7. YOUR RIGHTS (CCPA/GDPR)

Depending on your location, you may exercise the right to Know/Access, Delete, or Opt-Out of Sharing. We will not discriminate against you (e.g., providing a lower quality Artisan Vase) if you exercise these rights.

8. DATA RETENTION & SECURITY

We retain information only as long as necessary to provide our Luxe Essentials and comply with U.S. tax laws. 208A LONGVIEW, LLC employs SSL encryption and restricted database access to safeguard your contact details and phone number (+1(260) 508-5709).

9. INTERNATIONAL TRANSFERS

Your data will be processed in the United States. By using our services, you acknowledge this international transfer.

10. CHILDREN'S PRIVACY

Our Decor Accents and Artisan Vases are intended for adult consumers. We do not knowingly collect data from children under 16.

11. CONTACT INFORMATION

For any privacy inquiries, please contact our Compliance Officer:

  • Entity: 208A LONGVIEW, LLC
  • Brand: Heftceramics
  • Address: 900 Drum Avenue, New Smyrna Beach, FL 32169, USA
  • Email: support@heftceramics.com
  • Phone: +1 (260) 508-5709